Rooms Professional Diploma
VET BY EHL

REASONS FOR CHOOSING THIS PROGRAMME

The world’s 1st Hospitality School

1

EHL Group encompasses EHL University of Hospitality Management, the world’s best Hospitality and Leisure Management University, according to QS World University ranking 2021.

Global recognition

2

Τhe globally recognized tourism educational program VET by EHL offered for the 1st time in Greece by Metropolitan College.

Alumni network

3

Access to an international alumni network consisted by distinguished hospitality professionals.

Swiss Hospitality

4

Best-in-class Swiss quality hospitality training programmes. The VET by EHL programme combines the experience and philosophy of Swiss Hospitality Education.

Professional Diploma

5

The successful completion of all certificates leads to Professional Diploma.

UNIVERSITY
LANGUAGE
en

In this stream, students will acquire the basic understanding of working in a reception, but will focus on acquiring competencies to work in housekeeping and laundry.

After having acquired the skills to operate independently in a hotel’s back of the house, students will be taught the competencies at the front-desk to welcome guests. Priority of this stream it to provide students with the necessary skills to take on a supervisory role with a better understanding of managing a housekeeping department or the front-office. This programme will conclude with relevant internship that leads to the final diploma.

MODULES

1

Foundation

  • Laundry Operations
  • Introduction to Front-Office
  • Housekeeping Operations & Maintenance
  • Stewarding Theory
  • Hygiene and Occupational Health Practices
  • Introduction to Customer Service
  • Verbal & Non-Verbal Communication
  • Introduction to Hospitality Operations
  • Mathematics Fundamentals
  • English Essentials

Foundation

  • Industry Internship
2

Intermediate

  • Front-Office Operations I
  • Housekeeping Operations II
  • Customer Service Excellence
  • Food & Beverage Service
  • Goods Management & Environmental Policies
  • Hotel Etiquette & Protocol
  • Rooms Division Operations
  • IT Fundamentals
  • Applied English

Intermediate

  • Industry Internship
3

Advanced

  • Front-Office Operations II
  • The Art of Butler Service
  • Introduction to Rooms Sales & Marketing
  • People Training & Development
  • Purchasing & Inventory Systems
  • Hotel Trends & Innovation
  • Rooms Administration Principles
  • Cultural Awareness
  • Business English

Advanced

  • Industry Internship

LEARN MORE ABOUT THE PROGRAMME

1

Career Prospects

The successful completion of this stream provides students with the necessary skills to take on a supervisory and administrative role in large modern hotel units.

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